About eclipse

Track My Order

Want to know where your order is? We've got you covered.

How to Track Your Order

1. Check your email for a shipping confirmation message sent after your order was dispatched.
2. Your email will include a tracking number and a link to the courier's tracking page.
3. Click the link or enter your tracking number on the courier's website to see real-time updates.

Haven't Received a Tracking Email?

• Please allow 1–2 business days after placing your order for processing and dispatch.
• Check your spam or junk folder — sometimes emails land there.
• Make sure the email address on your order is correct.

Still Need Help?

If you've waited more than 3 business days and still haven't received tracking information, please contact our customer care team with your order number and we'll look into it right away.

We're committed to keeping you informed every step of the way.